Thanks for purchasing our products (or subscribing to our services/ Product's) at [www.jayegroup.co.uk] operated by [jayegroup limited]. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. Please ensure your products arrive in good condition and is returned to us in the same method as you received. Some postcodes may be charge an additional charge if of the uk mainland. We will try our best to notify customers of our updated terms and conditions of any such changes on our website services or products. If you have any additional questions or would like to request a refund, feel free to contact us. On 020 8778 2389