Details provided in an inquiry
The quote form collects your name, email, optional phone number, service selection, pickup city or ZIP code, destination city or ZIP when applicable, optional preferred date, and a brief description. For moving inquiries, you can also provide optional floor and elevator details.
These details are used to review your request, discuss route and service availability, and respond with further questions or proposed arrangements. A request does not subscribe you to marketing.
Keep sensitive information out of the form
A city or ZIP code is enough at this stage. Do not submit full home addresses, identity documents, or payment details. There is no document upload, online payment, customer account, or shipment-tracking function on this site.
How the form handles your message
When SMTP is configured, the server submits your message to the email service used by Jaye Group for delivery to muhasebe@misscleopatrahotel.com. Your email is used as the reply address. Hosting and mail providers process information needed to operate these services.
A confirmation means that the email service accepted the message, not that it has been read or that a job is booked. If the form reports that sending is unavailable or unsuccessful, use email, phone, or WhatsApp to contact Jaye Group.
Essential cookies and security data
The form uses a session cookie with a random identifier to protect against forged requests and repeat submissions. Private session records contain temporary form tokens and references for accepted submissions, not a separate archive of your message. Form tokens expire after 30 minutes.
Rate limiting stores a keyed hash of the connecting IP address and attempt times for up to 24 hours, with older records removed as the form service is used. The hosting service may also keep access and error logs for operation and security. The website does not use third-party analytics or advertising trackers by default.
Retention and contact options
Accepted inquiries may be kept in the email system while handling the request and necessary follow-up. The form handler does not keep a separate inquiry database. To ask about information you submitted, or request a correction or deletion, contact muhasebe@misscleopatrahotel.com. Requests are considered in light of the information held and any applicable retention obligations.
WhatsApp is an external service with its own privacy practices. Email and telephone links open your selected communication application. No external messaging service is embedded into this site.